e-mail: info@graydogbakery.com

Packaging

Our treats are packaged in high quality, food grade bags with a zipper type reseal-able closure at the top to ensure your treats stay fresh. Our treats have a shelf life of six months if kept in the sealed bag. That means you can stock up when you order and save money on shipping costs.

Retail Outlets

Our dog treats are available locally at the following locations:

Animal Feeds & Needs www.animalfeedsandneeds.com

Palatine Animal Hospital www.palatineanimalhospital.com

Strictly Pet Supplies www.strictlypetsupplies.com

Security Policies and Privacy

We are committed to making your shopping experience as pleasurable as possible, and we realize that online shopping may be a new experience for many of our customers. We are as concerned with internet security as we're sure you are. Because we share your concerns, we've made sure our online transactions are secure by working with PayPal, a product that uses secure encryption technology. Your online transactions are safe at our store. While shopping on our site, you may be requested to provide information on certain forms. We use this information to process your order, to contact you regarding your order, or to answer any questions/concerns you might have expressed. We will never sell or give any information about you to a third party without your approval.

Shipping and Handling

Standard Shipping costs for deliveries in the continental U.S. :

Order Total*
$1 to $49 S&H = $8.95
$50 to $99 S&H = $ 14.95
$100 + S&H = FREE
* does not include tax, shipping, and handling charges

Most orders are sent via UPS regular ground unless otherwise specified. We bake you order fresh so please allow 3-5 days to process your order. Once your order has shipped it should arrive within 5 business days for standard delivery. Express delivery options are available.